Weeks after the resignation of Swiggy Instamart’s chief business officer (CBO), and chief operating officer (COO), quick commerce platform, Swiggy Instamart, appointed Gautam Swaroop as its new chief business officer.
Swaroop will oversee Instamart’s commercial operations, including customer growth, category management, brand partnerships and business expansion.
Recently, Hari Kumar, the company’s former CBO, resigned, and around the same time, chief operating officer Ankit Jain also stepped down.
On his appointment, Swaroop said, “I’m excited to join Instamart at such an important juncture in its growth journey. I look forward to partnering with the teams across the business to drive growth, build stronger consumer and partner experiences, and create enduring value as we scale.”
Girish Menon, Swiggy’s chief human resources officer, said Instamart is at an important stage as it expands its assortment across categories and consumption occasions while deepening partnerships with brands.
Gautam Swaroop posses over two decades of experience across consulting, pharmaceuticals and technology.
He began his career at McKinsey & Company, where he spent a decade working on strategy and operations transformation.
Later, he moved to join Dr. Reddy’s Laboratories, where he helped scale the company’s emerging markets business from $37 million to $190 million in revenue.
Key leadership changes
Recently, Hari Kumar and Ankit Jain had resigned from Swiggy Instamart after their stint at Flipkart, and have moved on from the firm citing personal reasons.
Jain was overseeing the operations of the quick commerce business, including dark store operations, network design, and stock planning. Both were working closely with the chief executive Amitesh Jha.
Currently, Instamart operates in over 131 cities through over 1,143 dark stores and has 13.3 million average monthly transacting users.