“In addition to all-time-high NPS, June has also seen very strong improvement in on-time performance, with overall OTP at 86 per cent and domestic OTP at a remarkable 90 percent, both of which are the highest on record! While this is helped a little by our temporarily reduced schedule (and benign weather), it also rests on ongoing improvements in aircraft health, systems, focus and procedures. Put simply, our operation is becoming more resilient, and our customers are feeling the benefit,” the CEO said.
